Shipping policy
How long will it take to receive the goods?
After the order is confirmed, you will receive your order within the following time frame:
| Country | Processing day |
| West Malaysia | 3-5days |
| East Malaysia | 5-10days |
| Singapore | 5-7 days |
Business days do not include weekends and public holidays.
Friendly Note:
Shipping may be delayed due to weather, holidays, or courier scheduling. We truly appreciate your patience and understanding in such cases. Thank you for supporting NYWOW O!
How to calculate the shipping rate?
The shipping fee will be calculated automatically and displayed on the [CHECK OUT] page, and the shipping rate is in the following manner:
| Country | Shipping Fee | Free Shipping* |
| West Malaysia | RM6 | Minimum spend RM200 |
| East Malaysia | RM15 | Minimum spend RM350 |
| Singapore | RM20 | Minimum spend RM500 |
Note: This minimum spend is only applicable after applying discounts and coupons.
*Terms and conditions apply.
