Membership Terms and Conditions

  1. General
    1. The NYWOW O Membership Program is a program of the NYWOW O brand under distributor by AONE CARE MARKETING ("the Company"). The Terms and Conditions outlined below, including rewards and privileges, may be changed, withdrawn, or terminated at any time without prior notice to members ("Members") at the sole discretion of the Company.
    2. NYWOW O Membership program utilizes the account information from our e-commerce platform ("the Platform") at as identification. Members must sign up for an account on the Platform to be entitled to membership rewards and privileges. Members are advised to refer to the Privacy Policy on the NYWOW O website for more information on the processing and handling of the personal data provided to the Company in relation to the Program.
      1. "Program" refers to the NYWOW O Membership Program introduced by the Company.
      2. "Rewards" refer to the coupons described in the NYWOW O Membership Program or offered as Rewards Benefits at any time.
      3. "Points" refer to the points accumulated from your purchases.
      4. "Membership Date" refers to the date you joined the NYWOW O Membership Program.
  2. Membership Eligibility
    1. To become a member, you are required to sign up for an account on the Platform with a valid email address.
    2. The email address has to be accurate to receive order notifications.
  3. Membership Transfer
    1. Membership is personal to the member and is non-assignable and non-transferable. A member may not loan his/her membership account to be used by a third party.
  4. Membership Termination
    1. We reserve the right to terminate your membership at any time for any reason, including but not limited to violation of these terms and conditions or misuse of the site.
  5. Membership Benefits
    1. Ways to Earn
      1. Place an order
        1. Earn 5 points for every RM1 spent on NYWOW O products.
        2. Points are earned and accumulated through the purchase of NYWOW O products on our Platform only.
        3. Membership points will be reflected after the order has been fulfilled. NYWOW O reserves the right to reject any request to issue points after a transaction has been made.
      2. Birthday reward
        1. Members are required to provide or update their date of birth upon signing up for an account on the Platform.
        2. Members should provide their date of birth on the Platform 30 days before their birthday to be entitled to this reward.
        3. Members only need to provide their date of birth once on the Platform to enjoy this reward.
        4. Members require to log in to their membership accounts within 15 days before or after their birthday to claim 1000 points(worth RM10) if the requirements are met as stated in this section.
        5. The Company will not entertain requests for the Birthday Reward if the member's birthday has already passed and the date of birth was not updated accordingly.
        6. The Company reserves the right to change and replace the Birthday Reward without prior notice.
    2. Ways to Redeem
      1. Points can only be used to redeem vouchers on the Platform and apply to your next purchase on all products excluding CP Bundle sets and products with discounted 20% & above.
      2. Members may redeem points as soon as they meet the minimum points requirement stated on the Platform.
      3. Points will be deducted from the member's account after redemption has been made. All rewards redeemed are final, and no exchanges are allowed.
      4. The Company reserves the right to change or amend the rewards without prior notice.
  6. Amendments
    1. We reserve the right to modify these terms and conditions at any time. Your continued use of the site after such modifications shall constitute your acceptance of the revised terms and conditions.
  7. Limitation of Liability
    1. In no event shall we be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of the site or membership.
  8. Entire Agreement
    1. These terms and conditions constitute the entire agreement between you and us regarding your membership and use of the site.
    2. Any other terms and conditions or agreements between you and us are hereby superseded.
[Updated on 12 November 2023]